We aim to send your e-tickets within 24-48 hours of your booking, but it may occasionally take longer. You will receive your travel documents at least 14 days before your trip. If you've made a deposit payment, you'll receive confirmation once the balance is paid. Your travel documents will contain all necessary flight, transfer, hotel, and activity reservation details.
If you notice any errors, please contact the booking agent you worked with or our 24/7 customer support team immediately:
Email: info@flycheapairfair.com
Phone: 0207-096-2069
If your departure is less than 14 days away and you haven't received your documents, please contact us as soon as possible using the details above. Also, please double-check your email's spam or trash folder.
Yes, we offer upgrade options to enhance your travel experience. Contact our travel specialists for details and to select your preferred seats.
Currently, you cannot manage existing bookings online. For any assistance or to make a payment, please contact your dedicated travel specialist or call us at 0207-096-2069.
Unfortunately, changing names on airline tickets is usually not possible. If someone cannot travel, you'll need to cancel their seat (with potential fees) and book a replacement. To change travel dates, contact your sales consultant. Date changes may be subject to availability and additional fees.
Contact our customer service team immediately. We'll do our best to help you rebook, but please be aware that additional fees may apply.
Yes! Contact our customer service team with your specific requirements, and we'll make the arrangements with the airline.
Some hotels or resorts may charge additional fees (e.g., resort fees, local taxes) upon check-in/checkout. You are responsible for paying these directly to the hotel.
Please ensure you have all necessary passports, visas, and health documents well in advance of your trip.
Many countries require passports to be valid for at least six months beyond your stay.
It's your responsibility to comply with all regulations. We recommend checking the website
http://www.fco.gov.uk/travel for the latest travel advice.
Fly Cheap Air Fair is not liable for any costs or issues arising from incorrect documentation.
Baggage allowances vary by airline and ticket class. Please refer to your e-ticket for specific details or contact the airline directly for their policies.
Yes, you can usually purchase additional baggage allowance. You can do this through the airline's website or by contacting them directly.
Always check with your airline and the TSA (or equivalent security agency for your country) for the latest regulations on prohibited and restricted items.
Online check-in typically opens 24 hours before departure. You can also check in at the airport. Refer to your e-ticket or airline website for specific times.
You'll need your passport, any applicable visas, and your boarding pass (printed or mobile).
For domestic flights, arrive at least 2 hours before departure. For international flights, arrive at least 3 hours before departure.
Yes, airlines often offer discounts for infants and children. Check with the airline for their specific policies.
Yes, children of all ages need their own passports for international travel.
Many airlines offer pre-boarding for families with young children, and some have bassinets or child-friendly entertainment options available. Please contact the airline directly for details.
Yes, we offer travel insurance to protect you against unexpected events. Contact our customer service team for more information and quotes.
Travel insurance can provide financial coverage for medical emergencies, trip cancellations, lost baggage, and other unforeseen circumstances.