Fly Cheap Air Fair is a trading name of Master fare private limited, a company registered in England and Wales with company number 10884635. Our registered address is 38 Applegarth, New Addington, Croydon, England, CR0 9DB. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, share, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO).
This Privacy Policy applies to the personal data we collect through our website, https://www.flycheapairfair.com/ , when you book travel arrangements with us under the Fly Cheap Air Fair brand, or interact with our associated services.
We may collect the following types of personal data:
Name, address, email address, telephone number.
Travel dates, destinations, flight preferences, accommodation choices, passport information, travel insurance details, emergency contacts.
Credit/debit card details, billing address (processed securely with our third-party payment providers).
Dietary requirements, health restrictions, religious affiliations, or any other information relevant to providing tailored travel arrangements.
IP address, device type, operating system, browser type and version, time zone setting, location data, referring websites, pages visited on our site, and interactions with our content.
Information about your interest in receiving newsletters, promotions, and tailored offers.
We use your personal data for the following purposes:
To process your flights, accommodation, car rentals, and other travel arrangements, ensuring a seamless booking experience.
To send you booking confirmations, travel updates, itinerary changes, essential pre-travel information, and respond to your inquiries.
To analyze website usage, personalize content, measure the effectiveness of our services, and understand user preferences.
To provide efficient assistance, troubleshoot issues, and tailor support to your specific needs.
To send you promotional offers, newsletters, and travel inspiration relevant to your interests and booking history.
To detect and prevent fraudulent activity, protect the security of your transactions, and maintain the integrity of our systems.
To comply with legal obligations, court orders, or to exercise or defend legal claims.
We rely on the following lawful bases under the UK GDPR to process your personal data:
For marketing communications and the collection of sensitive data, we will obtain your explicit consent.
To fulfill our contractual obligations in providing you with travel services.
For website analytics, fraud prevention, and service improvement, where our legitimate interests are justified and do not outweigh your privacy rights.
To provide efficient assistance, troubleshoot issues, and tailor support to your specific needs.
We may share your personal data with:
Trusted third parties including airlines, hotels, ground transportation providers, and other companies essential to fulfilling your travel arrangements.
Companies providing website hosting, analytics, email marketing tools, and other IT services.
To securely process your transactions.
If required by law, court order, or to protect our rights, the rights of our users, or the public.
Right to be Informed:
You have the right to be informed about how we collect and use your data (as outlined in this Privacy Policy).
You have the right to request a copy of the personal data we hold about you.
You have the right to correct inaccurate or incomplete information.
In certain circumstances, you can request that we delete your personal data .
You may request that we limit the way we use your information .
You can request to receive your data in a structured, commonly used, and machine-readable format.
You can object to the processing of your information for certain purposes, including direct marketing .
To exercise your rights, please contact us at:
Email: info@flycheapairfair.com
Phone: 0207-096-2069
Bright Travel Services Limited 38 Applegarth, New Addington, Croydon, England, CR0 9DB
We will aim to respond to your request within one month of receipt. Please note that we may require additional information to verify your identity before fulfilling your request.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes:
We retain information about your travel bookings for a period of seven years for accounting, audit, and legal purposes.
If you have opted-in to marketing communications, we will retain your preferences until you unsubscribe.
We retain website usage data for a period of 2 years for analytics and website optimization purposes.
We have robust security measures in place to protect your personal data. However, in the unlikely event of a data breach, we will notify you and the Information Commissioner's Office (ICO) within 72 hours if there is a risk to your rights and freedoms.
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately for deletion.
We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze website traffic. Our Cookie Policy provides detailed information about the types of cookies we use, how they are used, and how you can manage your cookie preferences.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date at the bottom of this policy indicates when it was most recently revised.
Email: info@flycheapairfair.com
Phone: 0207-096-2069
Bright Travel Services Limited 38 Applegarth, New Addington, Croydon, England, CR0 9DB.
May 2nd, 2024